At Daily VA, your privacy is a non-negotiable. This policy explains what information we collect, why we collect it, and how we keep it secure.
1. Information We Collect
We collect information you provide directly — such as your name, email, company, and message — when you fill in our contact form, book a strategy call, or sign up for our services. We also collect basic analytics data (pages viewed, device type, referring source) to improve our website.
2. How We Use Your Information
Your information is used to respond to inquiries, deliver contracted services, send relevant updates about your engagement, and improve our website experience. We do not sell or rent your personal data to third parties.
3. Data Security
We use industry-standard encryption (HTTPS / TLS), access controls, and least-privilege practices to protect your data. Internal systems are protected by 2FA and role-based access. Client credentials are stored in a secured password manager and never shared outside the assigned team.
4. Confidentiality & NDA
All client communications, files, and credentials are treated as confidential. Mutual NDAs are available on request and are standard for every paid engagement.
5. Third-Party Services
We use trusted third parties (e.g., Calendly for scheduling, Google Workspace for email and documents, analytics tools) to operate our business. These providers are bound by their own privacy policies and process data only on our behalf.
6. Cookies
Our website uses essential cookies and basic analytics cookies. You can disable cookies via your browser settings; some site functionality may be limited as a result.
7. Your Rights
You may request access, correction, or deletion of your personal data at any time by emailing hello@dailyva.co. We will respond within 30 days. Clients in the EU, UK, and California have additional rights under GDPR/CCPA which we honor.
8. Contact Us
For privacy-related questions or data requests, contact us at hello@dailyva.co.